About Us and Privacy Policy

Battic Door Home Energy Conservation Products

Learn about the company behind the products...
OUR PRODUCTS ARE MADE IN U.S.A.

Proudly celebrating our 14th year as a leader in home energy conservation!

Since 2003 we have been dedicated to providing outstanding customer service and offering only the highest quality products!

Your satisfaction is our PRIORITY!


ABOUT TRUST ONLINE

Battic Door was profiled by Ron Hazelton on Good Morning America

Battic Door was profiled by Builder magazine at the 2013 NAHB International Builders Show

Battic Door was profiled on DIY Channel's Your Best Built Home

ValveSentry Water Shut Off Device Prevents Basement Floods

The Fireplace Plug was profiled on DIY Channel's Cool Tools show hosted by Chris Grundy. This reusable flue seal is designed to keep the cold out and the heat in.

The Fireplace Plug was profiled on HGTV Channel.

The Fireplace Plug prevents AIR CONDITIONING from Leaking out of your chimney. See how cold air rises!

Stop valuable warm air from leaving your home and minizing drafts from your fireplace.

Some heating experts claim that an unlit fireplace with a damper open can increase heating costs by as much as 30 percent. Now that could add up to $500 over the course of a season.

Well, here's a solution that's relatively inexpensive, easy to install and pretty much invisible.

 

Our Company
Made in USA

We have developed and offer several energy conservation products for the home that are designed to stop drafts through the five most overlooked intentional openings in the house: the attic stairs, the whole house fan, the fireplace, the clothes dryer, and the bathroom fan.

Just about almost any homeowner can use and benefit from one or more of our products.

Our products have been engineered to provide the easiest, quickest installation; provide the highest level of performance; offer high value and fast payback.

Our customers are homeowners, weatherization professionals, energy auditors, utilities, home improvement centers, lumber yards, hardware stores, fireplace shops, and contractors, just to name a few. We also wholesale our products to distributors.

By constantly improving the performance and value of our products, and by consistently developing and adding new products to our store, we have rapidly become the leader in providing innovative, low-cost, "green" solutions for air leakage control and related energy conservation problems in the home.

We are proud to be interviewed often and written about in numerous magazines, newspapers, and on-line media. In addition we have written numerous articles and given numerous presentations in our area of expertise.

We are proud to have had our website selected to receive the prestigious "Golden Web Award" for website excellence! The award is presented to those sites whose web design, originality and content have achieved levels of excellence worthy of recognition.

We are a member of the Better Business Bureau (BBB) and have also been selected to be a member of the prestigious BBB Online Reliability Program.

Our Philosophy
 Battic Door Energy Conservation Products BBB Business Review

We strive to help you save money, conserve energy, and improve the comfort and performance of your home by sealing drafts and air leaks from a number of often overlooked and hard to fix sources.

We understand the importance of customer satisfaction, and we strive to meet your expectations.

We manufacture and provide the highest quality products for all of our customers. We believe our customers are our greatest asset, and we are dedicated to serving your needs.

Our products are manufactured in the U.S.A., and we are proud to support several local sheltered workshops that provide dignified and meaningful employment opportunities for people with disabilities.

We have developed this website not only for our customers to purchase our products, but also to provide information to help educate our customers about our products and energy conservation in general. We have provided numerous links on our Links Page that we hope you may find useful.

 

Privacy Policy

Introduction


Battic Door Energy Conservation Products ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.batticdoor.com  (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
  • On this Website.
  • In e-mail, text and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
  • us offline or through any other means, including on any other website operated by Company or any third party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy below) Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@batticdoor.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:
  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, any other identifier by which you may be contacted online or offline ("personal information");
  • that is about you but individually does not identify you; and/or
  • about your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
  • From third parties, for example, our business partners.
Information You Provide to Us.

The information we collect on or through our Website may include:
  • Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting information about our products and services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
  • Details of your visits to our Website, including traffic data, location data and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system and browser type.
 The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices about How We Use and Disclose Your Information (below).  
    We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:
  • To present our Website and its contents to you.
  • To provide you with information, products or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form).   For more information, see Choices About How We Use and Disclose Your Information (see below).
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
  • To our subsidiaries and affiliates.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of CustomControl's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by CustomControls about our Website users is among the assets transferred.
  • To third parties to market their products or services to you if you have consented to or not opted out of these disclosures. For more information, see Choices About How We Use and Disclose Your Information (see below).
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
We may also disclose your personal information:
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use (/terms-of-use.shtm) or terms of sale (/terms-of-sale.shtml) and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CustomControls, our customers or others.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  •  Promotional Offers from the Company. If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data.   If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.  This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
 Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address provided to us and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@batticdoor.com

Contact Us

You can reach us at:

Battic Door
P.O. Box 15
Mansfield, MA 02048

Phone: (508) 320-9082

Or send us an email: info@batticdoor.com